FAA Community Engagement Scorecard: Is the FAA’s community engagement improving?

At the 2023 ANE Symposium, Darlene Yaplee of the Aviation-Impacted Communities Alliance presented the FAA Community Engagement Scorecard (FAACES), a project designed to gather and analyze feedback from community groups on their experiences with FAA community engagement between 2020 and 2022 compared to before 2020. The scorecard examines whether FAA initiatives—such as the Community Involvement Manual, Chief Engagement Officers, noise portals, and roundtables—have led to meaningful improvements from the perspective of affected communities. The findings aim to identify recurring themes in community responses and offer recommendations for improving FAA outreach and engagement practices.

Notes

A presentation by Darlene Yaplee, Co-Founder of the Aviation-Impacted Communities Alliance (AICA), at the ANE Symposium 2023. The presentation introduces the FAA Community Engagement Scorecard (FAACES), a project to solicit and summarize feedback from community groups on their experience with FAA community engagement for local and national topics in 2020-2022 compared to pre-2020. The goal is to identify response themes and suggest recommendations for improvement.

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