Thursday, September 5, 2024 Secretary Buttigieg orders airlines to provide reports, records as part of DOT inquiry aimed at protecting the value of rewards and benefits earned by travelers Inquiry follows joint CFPB-DOT public hearing on airline rewards programs earlier this year WASHINGTON – Today, the U.S. Department of Transportation (DOT) launched an inquiry
Delta’s big SkyMiles changes are all about the money: 5 things to know
By Mary Schlangenstein Bloomberg Delta Air Lines is doing a major overhaul of its SkyMiles loyalty program to better reward the growing number of customers who use credit cards to buy everything from airline tickets to groceries and gasoline. Details of the update were explained to members Thursday via an email and page on Delta’s
Frequent Flying’s Dirtiest Habit: Mileage Runs
Imagine taking a flight you don’t want or need, to stretch your legs in the destination airport before heading straight back. Jerry (a pseudonym), who works in software sales, estimates that these kinds of flights make up about 15% of all his flights. Some Saturdays, he’ll take an immediate round trip from L.A. to the
Explaining the Credit Card Competition Act and what it means for your credit card rewards
Editor’s note: This story is continually updated with new information. Last year, a pair of senators proposed new federal legislation that has the potential to significantly alter — if not completely eliminate — the world of credit cards that we know today. Today, they reintroduced the Credit Card Competition Act — with additional support from
Chase, Amex spending millions on points and miles — what it means for the future of loyalty programs
The ongoing coronavirus pandemic has had an unprecedented effect on the travel industry, driving new bookings close to zero and sending cancellations skyrocketing. As such, airlines and hotels are faced with a liquidity crisis unlike anything they’ve ever seen. Many are turning to government bailouts to help weather this storm, but a number of programs